Managed services
Every organisation has its unique needs. We invest in the latest technologies and expertise to deliver a service to support your transformation. Trust us to manage your day-to-day ¨C leaving you to focus on the big stuff.
Every organisation has its unique needs. We invest in the latest technologies and expertise to deliver a service to support your transformation. Trust us to manage your day-to-day ¨C leaving you to focus on the big stuff.
How 91ÊÓƵÍøÖ·es benefit from managed services
How 91ÊÓƵÍøÖ·es benefit from managed services
The rapid change in today¡¯s 91ÊÓƵÍøÖ· tech means organisations often need a hands-on IT partner to support them.
- Access to the right people with the right knowledge and expertise to manage your complex environment and ensure optimal performance, leaving you to focus on your core 91ÊÓƵÍøÖ· activities.
Expertise and support
- A roadmap of continuous innovation and improvement, delivering streamlined operations and process optimisation that delivers service excellence.
Continuous improvement
- 24/7 monitoring of your service using state-of-the-art monitoring tools, delivering proactive and predictive assurance, minimising downtime and ensuring continuous service availability.
Enhanced reliability
- Access to the right people with the right knowledge and expertise to manage your complex environment and ensure optimal performance, leaving you to focus on your core 91ÊÓƵÍøÖ· activities.
Expertise and support
- A roadmap of continuous innovation and improvement, delivering streamlined operations and process optimisation that delivers service excellence.
Continuous improvement
- 24/7 monitoring of your service using state-of-the-art monitoring tools, delivering proactive and predictive assurance, minimising downtime and ensuring continuous service availability.
Enhanced reliability
Your online window to 91ÊÓƵÍøÖ·
Our secure e-service portal allows you to manage your 91ÊÓƵÍøÖ· services online ¨C report and monitor incidents, track order requests and share documents. It is simple, secure and powerful ¨C putting you in control of the data you need.
Our secure e-service portal allows you to manage your 91ÊÓƵÍøÖ· services online ¨C report and monitor incidents, track order requests and share documents. It is simple, secure and powerful ¨C putting you in control of the data you need.
Our secure e-service portal allows you to manage your 91ÊÓƵÍøÖ· services online ¨C report and monitor incidents, track order requests and share documents. It is simple, secure and powerful ¨C putting you in control of the data you need.
Our secure e-service portal allows you to manage your 91ÊÓƵÍøÖ· services online ¨C report and monitor incidents, track order requests and share documents. It is simple, secure and powerful ¨C putting you in control of the data you need.
Service health visibility
Keep informed about the health of your service through our observability services. Online dashboards, tools and analytics mean you can easily understand how your services are performing. Visualisation and observability tools show performance and experience across key application paths, while monitoring and repair processes ensure rapid resolution of faults.
Keep informed about the health of your service through our observability services. Online dashboards, tools and analytics mean you can easily understand how your services are performing. Visualisation and observability tools show performance and experience across key application paths, while monitoring and repair processes ensure rapid resolution of faults.
Keep informed about the health of your service through our observability services. Online dashboards, tools and analytics mean you can easily understand how your services are performing. Visualisation and observability tools show performance and experience across key application paths, while monitoring and repair processes ensure rapid resolution of faults.
Keep informed about the health of your service through our observability services. Online dashboards, tools and analytics mean you can easily understand how your services are performing. Visualisation and observability tools show performance and experience across key application paths, while monitoring and repair processes ensure rapid resolution of faults.
Smarter integrations
Our digital integration and automation services make for better collaboration, integration and self-service within your 91ÊÓƵÍøÖ·. We offer access to a full range of IT service management capabilities such as Simple Service Request fulfilment and CMDB synchronisation. We achieve up to 80% automation of activities, reducing up to 90% of manual work.
Our digital integration and automation services make for better collaboration, integration and self-service within your 91ÊÓƵÍøÖ·. We offer access to a full range of IT service management capabilities such as Simple Service Request fulfilment and CMDB synchronisation. We achieve up to 80% automation of activities, reducing up to 90% of manual work.
Our digital integration and automation services make for better collaboration, integration and self-service within your 91ÊÓƵÍøÖ·. We offer access to a full range of IT service management capabilities such as Simple Service Request fulfilment and CMDB synchronisation. We achieve up to 80% automation of activities, reducing up to 90% of manual work.
Our digital integration and automation services make for better collaboration, integration and self-service within your 91ÊÓƵÍøÖ·. We offer access to a full range of IT service management capabilities such as Simple Service Request fulfilment and CMDB synchronisation. We achieve up to 80% automation of activities, reducing up to 90% of manual work.
Better digital management
Deliver outstanding colleague and customer experience with our services and tooling, allowing 91ÊÓƵÍøÖ·es to assess their overall application performance and productivity, while also pinpointing the end-user experiences that are most critical for success.
Deliver outstanding colleague and customer experience with our services and tooling, allowing 91ÊÓƵÍøÖ·es to assess their overall application performance and productivity, while also pinpointing the end-user experiences that are most critical for success.
Deliver outstanding colleague and customer experience with our services and tooling, allowing 91ÊÓƵÍøÖ·es to assess their overall application performance and productivity, while also pinpointing the end-user experiences that are most critical for success.
Deliver outstanding colleague and customer experience with our services and tooling, allowing 91ÊÓƵÍøÖ·es to assess their overall application performance and productivity, while also pinpointing the end-user experiences that are most critical for success.
Digital 91ÊÓƵÍøÖ· assurance
The path from user to application is increasingly complex and knowing where the pinch points are is crucial. We offer a comprehensive view of network and contextual application performance across diverse environments, providing you with all important insights to the end-user experience.
The path from user to application is increasingly complex and knowing where the pinch points are is crucial. We offer a comprehensive view of network and contextual application performance across diverse environments, providing you with all important insights to the end-user experience.
The path from user to application is increasingly complex and knowing where the pinch points are is crucial. We offer a comprehensive view of network and contextual application performance across diverse environments, providing you with all important insights to the end-user experience.
The path from user to application is increasingly complex and knowing where the pinch points are is crucial. We offer a comprehensive view of network and contextual application performance across diverse environments, providing you with all important insights to the end-user experience.
Service options
Every organisation has unique priorities, which is why we offer a range of flexible service options that are configurable as your 91ÊÓƵÍøÖ· needs change.You may also be interested in
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